Our team of skilled professionals provide product and applications training at your site. Installation and training is usually provided free of charge on purchases with In Vitro Technologies. Further training can be provided at cost.
In Vitro Technical Support is designed to service and provide technical support for products we sell. The service team are regionalised and have an extensive and varied skillset.
1300 932 156
Our care team consists of highly trained and motivated individuals, with a commitment to continuous improvement – ensuring that In Vitro Technologies Customer Care provides an insightful, positive experience with all facets of customer interaction.
1300 156 684
In Vitro Technical Support is designed to service and provide technical support for products sold by In Vitro Technologies. We believe we are the service company, you need, that is capable of installing, maintaining, and repairing the equipment that we sell.
The Technical Service department in our Australian offices, located in Adelaide, Brisbane, Melbourne, Sydney and Perth, are comprised of service engineers trained to support our product range. These service engineers have the expertise to evaluate the functional detail of your equipment. We have the professional knowledge that can be used when calling on our equipment supplier contacts, and leverage the resources to get the resolutions and options needed.
The In Vitro Technologies Technical Service and Repair Department is designed exclusively to serve our customers and to provide technical and product support unavailable anywhere else. As the distributor of our products, we are the only facility capable of repairing the equipment we sell and restoring it to original specifications. When service and/or repair is complete, the products will meet all performance criteria for, and pass all acceptance tests of the original equipment.
Technical Service and Repair can be reached by calling us on 1300 932 156 or emailing us at firstname.lastname@example.org
In Vitro Technologies Customer Care are committed to providing an outstanding level of service with every aspect of customer contact. The team consists of highly trained and motivated individuals with a commitment to continuous improvement, ensuring that In Vitro Customer Care provides an insightful, positive experience, with all facets of customer interaction.
Customer Care is dedicated to continued growth and development; our procedures are continually audited both internally and externally to ensure that we meet both internal compliance, and external certifications.
As part of our ‘Service Commitment’ to our customers, Customer Care publishes the following key service standards; that all orders received by 1.00pm AEST pm will be dispatched same day for stocked items.
Call us on 1300 552 003